The CRA importer and distributor pack: seven documents

The 7 documents

Every document by name, one line on what it settles, and the point of the Regulation it satisfies.

1. 01

   Articles 19, 20 and 21

   Supply-chain role determination

   Which role the organisation holds for each product line, with the reasoning.

2. 02

   Articles 19(2) and 20(2)

   Due diligence procedure for products with digital elements

   The checks made before a product is placed or made available on the market.

3. 03

   Articles 19(2), 20(2) and 21

   Due diligence register

   One row per product line: the checks made, the date, the evidence, the person.

4. 04

   Articles 19(2) and 20(2)

   Manufacturer information request

   The letter that asks a manufacturer for the declaration, the file and the support period.

5. 05

   Articles 19(3), 19(5), 20(3) and 20(4)

   Non-conformity, withdrawal and recall procedure

   What happens when a product is found non-conforming: the stop, the corrective measures, the withdrawal or recall.

6. 06

   Articles 19(6), 20(4) and 20(6)

   Vulnerability and cessation reporting duties

   How a vulnerability or a cessation of the manufacturer's business is reported, and to whom.

7. 07

   Article 19(6)

   Declaration retention and documentation availability

   How long the declaration and the documentation stay available to the authorities, and where.

What you get

A sample page

The first page of the Due diligence procedure for products with digital elements, as it arrives: PDF and DOCX, the generic placeholders in square brackets are what your workspace fills in.

Regulation references

Every document names the article or annex point it satisfies; the Official Journal text is the source, read in English.

• Articles 19, 20 and 21
• Articles 19(2) and 20(2)
• Articles 19(2), 20(2) and 21
• Articles 19(2) and 20(2)
• Articles 19(3), 19(5), 20(3) and 20(4)
• Articles 19(6), 20(4) and 20(6)
• Article 19(6)

In a workspace

A workspace created, or an owner signing in, with the buyer's address claims the purchase once. The same 7 documents are then drafted from the product you register, kept current as the record changes, and exported with the audit trail. The trial is 7 days, no card.

The terms

• One payment; the invoice comes from Paddle, our merchant of record, with VAT for your country.
• The documents are yours to edit and keep; a link that has expired is re-sent on request.
• Cancellation and refund terms are on the cancellation page. Cancellation and refund

Questions

What is the difference between an importer and a distributor here?

An importer places a product from outside the EU on the market and carries Article 19; a distributor makes it available on the market and carries Article 20. The role determination in the pack decides which you are, per product line.

Do I need an account to buy it?

No. Paddle takes the payment on this page and the documents arrive by email. A free workspace can claim the purchase later if you want the register kept live.

Is one pack enough for several product lines?

Yes. The duties are on the organisation; the register lists every product line, and the manufacturer request is sent per manufacturer.

In which language are the documents?

English, and every document is DOCX as well as PDF so it can be translated: on a reasoned request a market surveillance authority can ask for the documentation in a language that authority easily understands. The page and the support are in yours.

What does the workspace add?

The register as live records per supplier, the requests tracked to an answer, the non-conformity procedure as a task with its dates, and an export with the audit trail.